Shipping & Returns

SHIPPING & RETURNS POLICY

SHIPPING POLICY

Production Timeline & Fulfillment Because we are committed to quality and reducing waste, certain premier drops—such as our Founders Edition collections—are entirely custom-manufactured, printed, and embroidered to order.

Processing Windows: Please allow standard manufacturing and processing time (typically 7 business days) before your order ships.

Standard Tracking: Once your order is packaged and passes quality inspection, you will receive an automated shipping confirmation email complete with a carrier tracking number.

Shipping Locations & Carrier Routing We ship to all addresses within the United States, utilizing reliable standard carrier networks. Please ensure your delivery address is entered accurately at checkout; we cannot redirect packages once they have left our fulfillment operations.

RETURNS & EXCHANGES POLICY Founders Edition & Made-to-Order Items Due to the highly exclusive, limited-run nature of our custom-manufactured collections, all sales are strictly final on items designated as part of a custom launch. Because these specific pieces are uniquely manufactured based on your transaction confirmation, we cannot accept returns, modifications, or cancellations once production routing is locked.

Damaged, Defective, or Incorrect Items We take immense pride in standing behind our craftsmanship. If your order arrives damaged, defective, or contains a manufacturing error, we want to make it right immediately.

Notification Window: You must contact us at [Your Support Email Address] within 7 days of delivery.

Required Documentation: Please include your original order number, a brief description of the issue, and clear photographs showing the damage or product defect.

Resolution: Upon verification, we will rapidly initiate a replacement production run for your item at absolutely no cost to you.

NEED HELP? If you have any questions regarding your shipment status or an order discrepancy, our foundational team is here to assist. Reach out to us at:

Email: saltandslabllc@gmail.com

Mailing Operations: Westgate Ventures LLC, 1846 1st St Ste 100 #521614, Idaho Falls, ID 83401-4415